HamsaPay makes international payments as simple as domestic payments. We enable buyers to initiate payments simply and easily from their bank accounts as domestic payments and route the money to the seller’s account in Hong Kong within hours. As soon as the money arrives, the seller is notified and can commence shipment. Sellers can exchange their funds into multiple currencies and withdraw their balance to their local accounts at their convenience.
The vast majority of international payments are still done by wire transfer, a method that hasn’t substantially changed for decades. With a wire transfer your payment can take several days to be completed, require numerous forms to be filled out, and it offers little transparency as to where your money is in the process. HamsaPay is different; the majority of our transfers are completed within 24 hours, we automatically populate the forms to remove the chance of manual errors, and we email you the status throughout the process so you know exactly where your money is, and when it has safely arrived.
HamsaPay is an exclusive network of highly regarded Chinese sellers. We are carefully growing our community every week, with the goal of bringing together the very best sellers for our international buyers, such as yourself. If you have a seller or sellers that you would like to recommend, we would be glad to consider them; just email us their details at contact@hamsapay.com.
Protecting your data and financial details is very important to us. You can find our privacy policy here.
If you have a specific question about your privacy and security, feel free to reach out to us via help@hamsapay.com.
To make any inquiry, please send us an email via help@hamsapay.com and include:
How does my company make a payment with HamsaPay?
As a buyer, you simply respond to the seller’s request for payment as though it were a domestic transaction, and we handle the rest.
- You'll receive a payment link from your seller.
- Using the link, you will be prompted to the HamsaPay payment page.
- We’ll ask you to create an account using your email and create a password.
- Follow the instructions prompted upon registration to complete your payment.
- When the company payment is completed, you'll receive a confirmation email.
- You'll receive a payment link from your seller.
- Using the link, you will be prompted to the HamsaPay payment page.
- Log in with your email and password.
- Follow the instructions prompted upon login to complete your payment.
- When the company payment is completed, you'll receive a confirmation email.
Please refer to our Terms of Service for Buyers and Sellers.
If you have a specific question about your privacy and security, feel free to reach out to us via help@hamsapay.com
If you've sent money using HamsaPay, or if you've sent money to a HamsaPay account, and think you've been scammed, you should do the following:
File a police report. If you’re the victim of fraud, a crime has been committed against you. You should report it to the police.
If you’re a HamsaPay customer, get in touch with us straight away. Email: help@hamsapay.com to get help from us. We might be able to stop the transfer before it goes through.
HamsaPay can supply legal authorities with information to help your case. If the money has already gone through, we can’t guarantee you’ll be able to get it back. But we’ll do everything we can to help.
Please email help@hamsapay.com for assistance.
This depends on the following factors:
1. The country you’re sending from. Every currency and country is different. For some banks it can be as little as a couple of minutes (e.g. in the United Kindom). Usually, it will take up to one working day in Europe and up to 3 working days in the United States. In very rare cases it might take longer.
2. Which bank and transfer option you are using. Some payment methods are quicker than others. For instance, some banks have standard or urgent transfers, which one you have selected will affect the transfer timing.
3. When the payment is made. Banks have cut off times for transfers and money will move during normal banking hours. Weekends, and national holidays of your country, or destination country, may affect the payment completion timeline as well.
You will receive email notifications with transaction updates. We will send these updates to the email you registered with.
HamsaPay does not charge transaction fees for any non USD transactions.There is a $10 fee for USD transactions, however we are waiving this fee indefinitely. Your bank may apply an additional fee separately.
Just drop us a line at help@hamsapay.com and we'd be happy to answer any more questions you might have.
